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Online buyers can seek legal recourse in city of residence

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“This is a welcome ruling from the customer point of view. A customer cannot go to the city of the seller and sue him. In case of offline purchases the case is different because in most cases the customer buys the product from the same city,”

Harish H V
Partner, Grant Thornton India LLP

This article appeared in My Digital FC on 21st August, 2017.