Human Capital Consulting Reinventing resilient workforce and sustainable organisations

As leaders today navigate continuous disruptions, complexities and uncertainties, quick decision making will inevitably impact the future of the company. Creating meaningful vision and mission statements provide workforce across the workplace unanimity of purpose, which allows them to maintain a strategic direction, aligned to their reason of being. At Grant Thornton Bharat, we have helped multiple organisations at various stages of their growth to articulate their vision and mission statements tailormade to their unique value proposition.

To stay relevant and maintain competitive edge in the ever-evolving world, organisations must align their strategic goals to give meaning to the workplace and an identity to the worker. We have supported organisations across sectors to articulate their strategy with innovative tools. Our approach has resulted in maximum value delivery while staying true to the organisation's vision.

Despite a clear strategy and exceptional talent, most organisations find it difficult to achieve and sustain optimal performance, consequently, there is misalignment between organisation processes, systems, communication channels, resources and people. We partner with clients to design structures that are geared to deliver company strategy. Formulated at the nexus of effectiveness, efficiency and expertise, our solutions highlight the organisation’s value proposition. Our cross-sectoral clients include non-bank financial companies, real estate, retail, technology and manufacturing, among others.

In a competitive work environment, organisations need to ensure external competitiveness and internal parity to manage talent expectations. We work with clients to conduct a job evaluation exercise by using the methodology best suited for them. This is done to assess the relative value and worth of a job, based on various factors, to establish a rational and scientific pay structure.

Job descriptions are used as a recruitment tool to support career pathing and, most importantly, as a means of performance assessment as it clearly outlines the responsibilities and accountability of a role across the organisation.

At Grant Thornton Bharat, we have worked with clients to help streamline various facets of their organisation design, including developing content-rich job descriptions to aid clarity of responsibilities.

A truly optimised organisation ensures that the right people, with the right skills, are hired at the right time and cost. Optimising workforce allows you to leverage your resources to maximise the benefit they deliver, which, in turn, helps in achieving organisational goals and maintains effectiveness in cost and productivity. We support clients to develop targeted manpower optimisation solutions that are benchmarked against relevant industry norms.

Well-structured performance management ensures that employee behaviour, development and assessment are all aligned to the overarching business goals. We provide clients all-encompassing and bespoke performance architecture solutions. We integrate multiple dimensions that influence performance, such as market conditions, leadership, structure and strategy and individual job performance. 

A strong compensation strategy is one that is externally competitive, legally compliant and is perceived as fair. At Grant Thornton, we believe that this can be effectively created by developing a relevant pay philosophy, which, explicitly, states how the organisation seeks to manage pay.

To ensure that an organisation’s compensation strategy complements its business strategy, we support clients with the following:

• Compensation structures that are competitive yet aligned to the organisation’s pay philosophy
• Long-term incentive plans, such as employee stock option plans (ESOP), stock appreciation rights (SARs) and other prevalent tools to attract, retain and reward critical talents
• Short-term incentive plans to reward individual performance and drive a high-performance culture

Organisational landscapes are changing rapidly to accommodate updated social, environmental and regulatory requirements. HR processes need to be one step ahead of these expectations to provide a tailored experience for people and businesses. The People Organisation Diagnostic, Grant Thornton’s proprietary tool, is created for assessing and improving the existing HR frameworks to make your organisation future-ready.

The HR Audit operates on three principles:

• Minimising risk
• Aligning processes
• Linking strategy

Design criteria for these three principles are identified through thorough desktop analysis, leadership input and business strategy assessment. The HR Audit then provides targeted feedback on improvement areas evaluated against the prevalent industry/sector benchmarks. These results provide a clear starting point for organisations to commence their HR transformation journey.

HR policies serve as the cornerstone for managing people processes with consistency, fairness and structure. The policies ensure compliance with employment laws and protect the organisation against unwarranted employee claims. They also reduce uncertainty around pay, progression, code of conduct, etc., amongst employees, leading to increased job satisfaction.

Our Human Capital Consulting team can support your organisation in designing comprehensive and clear people-centric HR policy documents that are in line with your growth strategy.

Employee experience scores help businesses understand the effectiveness of their people strategy and close the gaps that impede positive employee interactions.

At Grant Thornton, we believe in creating a holistic assessment for employee experience through qualitative and quantitative methodologies. We have developed a proprietary tool, PeopleVoice survey, that captures insights around employee experience, image and market pull. The results illustrate a clear picture of the external aspects of the company that attract new talent, along with the internal attributes that motivate and retain talent. Our comprehensive assessment methodology, coupled with stringent confidentiality measures, ensure that the results of the people experience survey are authentic and uncluttered.

Governance, Risk & Operations

• Business process improvement
• Supply chain improvement
  SOP development and validation
• Authority level matrix

Business consulting

• Strategy action plans
• Business planning
• Commercial due diligence