In today's fast-paced business environment, organisations face many challenges, including higher customer expectations, cost-cutting pressures, slimmer margins, and reduced lead times. To meet these challenges head-on, many organisations have turned to the Lean Six Sigma business operating philosophy as a solution.

Lean Six Sigma is a methodology that focuses on creating value for customers by eliminating non-value-added activities and streamlining processes. By applying the principles of Lean Six Sigma, organisations can reduce lead times, decrease variability, increase productivity and improve quality and throughput.

Our offerings

KPI-driven facilitation

We offer KPI-driven facilitation to help organisations achieve key business KPIs, impacting customer satisfaction and profitability. Our team of experts thoroughly analyses an organisation's operational processes, performance indicators, customer satisfaction indices, and more. We partner with organisations to help their employees identify and execute improvement projects that deliver outstanding results in mutually agreed KPIs.

Turn-key advisory

We have the expertise to establish a Centre of Excellence (COE) for our clients. Our COE solution encompasses leadership coaching, competency development, handholding for project identification and execution, financial gains, program management for improvement & innovation, and recognition. Establishing a COE creates a structured framework for overcoming the most difficult challenges that organisations face, enabling them to achieve their strategic, business, and operational goals smoothly and predictably.

Cost of Poor Quality (COPQ) assessment

Our COPQ-based assessments are designed to provide the most robust form of COPQ valuation. The reviews help organisations identify and eliminate the root causes of inefficiencies, reducing waste and increasing productivity. This leads to improved customer satisfaction, profitability, and organisational reputation. Our experienced team thoroughly analyses an organisation's enterprise value chain to understand the quantification of waste and loss across the value chain. This helps organisations unearth the losses that are legitimised through estimation, budgeting, and legacy practices. Our experience shows that organisations can safely expect up to 5X return on investment through COPQ-based assessments.

Total Quality Management (TQM)

TQM is a continuous improvement and innovation philosophy, which organisations have widely adopted over the past several decades. It focuses on improving customer value, stakeholder expectations, and business performance by eliminating waste and inefficiencies. Our team of experts has vast experience in guiding organisations through the implementation of TQM, with a focus on the eight principles of TQM: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making, and mutually beneficial supplier relationships.

Business impact of Lean Six Sigma adoption

  • Visualisation and transparency

    Visualisation and transparency

    By increasing the visibility of processes and performance through metrics, SLAs, and escalation, future problems can be foreseen and proactively fixed. 

  • Reliability and predictability

    Reliability and predictability

    Deliver predictable, repeatable, and consistent operational performance.

  • Financial results

    Financial results

    Optimally utilise your assets and resources augmented by revenue growth to deliver strong financial results and gain a competitive advantage.

  • Agility


    Be quick to adjust to market opportunities and risks profitably and efficiently.

  • Customer centricity

    Customer centricity

    Exceed internal and external customer expectations around quality, customer service, and responsiveness while minimising defects.