Grant Thornton Bharat is a Certified Strategic Partner for EFQM in India

Single-Day EFQM Trainings

The EFQM Certified Foundation Training course is crafted to help you understand the structure of the EFQM model and conduct a high-level health check of your organisation. We assist you in using the diagnostic and assessment tool RADAR to identify the strengths and areas of improvement of your organisation, increasing efficiency and giving you a competitive advantage in the market.

  • 1 day of online class
  • 3-year validity
  • Globally-recognised digital certificate and badge from EFQM
  • Learn about sustainable management practices
  • Get trained by EFQM-certified trainers with a total training experience of 20,000+ hours 

Training courses and dates

Program Schedule
EFQM Foundation Training 13th January 2024
EFQM Assessor Training 20th to 23rd February 2024

Business impact of EFQM Model 2020

  • Improved efficiency and effectiveness in operations
  • Enhanced customer satisfaction
  • Increased employee satisfaction, engagement, and motivation
  • Improved reputation and credibility
  • Future-ready strategies for delivering sustainable value 

EFQM Foundation Training

This is an essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit an organisation.

Who can take the course?
  • Anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective
  • Consultants who want to add the model/RADAR to their portfolio of products and services

Whilst this training is effective as a stand-alone course, it is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.

Learning outcomes

By the end of the course, participants will be able to:

  • Explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges
  • Explain how the model is structured and how the different elements apply to their organisation
  • Apply RADAR, the diagnostic and assessment tool, to identify their strengths and areas for improvement
  • Conduct a high-level health check of their organisation
Programme overview

This training comprises the following eight modules:

  • Changing world
  • Organisation’s ecosystem
  • Value of a model
  • EFQM Model
  • RADAR
  • Using the EFQM Model and RADAR
  • EFQM’s digital platform
  • Next steps

This one-day course can be delivered physically and virtually. If virtual delivery is adopted, then our recognised platform will be utilised for videos, group discussions, activities in breakout rooms and presentations from the trainer/trainers. Registrations are limited to 12 participants per course to allow full interaction between the trainer/trainers and other participants.

EFQM Assessor Training (EAT)

This course aims to equip participants to conduct the strategic assessment of an organisation as part of a high-performing EFQM assessment team. A case study based on a real company forms the basis for a simulated assessment. Participants are led through the various stages of the assessment whilst developing and practising their skills.

This course is the final stage in the EFQM assessor qualification.

Who can take up this course?
  • This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective.
  • It provides essential information for anyone who wants to assess their organisation or be part of a team conducting external assessments based on the EFQM Model.
  • It provides a good overview for consultants who want to add the model/RADAR to their portfolio of products and services.
  • It is a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.
  • It is a pre-requisite for anyone who wishes to become an award assessor for EFQM.
Pre-Requisites for the course

Participants must have completed the EFQM Foundation Training and a post-foundation project before applying for this course.

Prior to attending the course, participants will be required to complete a substantial piece of pre-course work. At least one day will be allowed to complete this task.

Failure to submit the pre-course work will result in automatic failure of the participants with no refund on the course fee.

Learning outcomes

By the end of the course, participants will be able to:

  • Analyse the ecosystem of an organisation to provide context for an assessment
  • Identify the strategic priorities for an organisation and ask strategically important questions
  • Develop appropriate hypotheses to support an EFQM assessment
  • Apply the EFQM diagnostic tools of RADAR and the Business Matrix Advanced effectively
  • Prepare value-adding feedback for an organisation
  • Identify relevant good practices
  • Behave in a professional and sensitive manner during an assessment
Programme overview

This course is delivered online through Adobe Connect over four days. The training covers the following modules:

  • Role of the assessor
  • Understanding the organisation
  • Creating hypotheses
  • Understanding the criteria
  • Tutor review of pre-work
  • Understanding RADAR
  • Site visit interviews
  • Role-play interviews
  • Identifying strengths and opportunities for improvement
  • Scoring
  • Feedback report – preparation and delivery
  • Continuing professional development
  • Tutor feedback (individually to each participant

EFQM Public Training Calendar

EFQM Foundation Training: 1-day training programme   EFQM Assessor Training: 4-day training program
13 January 2024   20 - 23 February 2024

Note:

  • All batches are planned for virtual delivery.
  • Customised training in-person can be performed for organisations.
  • Please block your seats at least three weeks in advance so that pre-work and access to relevant systems can be provided.

Connect with us today

North Region South Region West Region
Ayoushman Singh
M: +91 - 99997 55655
E: Ayoushman.singh@in.gt.com		 Vishal Singh
M:+91 - 91762 79279
E: vishal.singh@in.gt.com		 Rahul Aggarwal
M: +91 - 99877 44776
E: Rahul.aggarwal@in.gt.com

Contact us

Let’s jointly embark on this journey of Business excellence. Contact us today to schedule a consultation if you're ready to take your business to the next level.