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India’s automotive sector is witnessing a pivotal festive season, shaped by evolving consumer preferences, policy reforms, and digital transformation. A recent pan-India survey conducted by Grant Thornton Bharat, covering over 2,800 respondents across digital platforms and age groups, provides valuable insights into the factors influencing vehicle purchases this year.
The findings offer a strategic view into how affordability, safety, premiumisation, and technology are driving consumer decisions— and how these shifts are redefining the festive auto market.
The festive season has traditionally been a high-sales period, but this year it marks a deeper transformation. The rollout of GST 2.0 has significantly altered the affordability landscape. With tax rates on small cars reduced from 28% to 18%, and a simplified 40% slab for larger vehicles, acquisition costs have dropped across vehicle categories.
This has reignited interest in entry-level vehicles, particularly in Tier 2 and Tier 3 cities where price sensitivity remains high. The survey reveals that nearly 72% of respondents had deferred their purchase decisions in anticipation of these reforms.
Consumer preferences are also shifting in favour of hybrid vehicles, which emerged as the most preferred fuel category in the survey, ahead of petrol and EVs. 38% of respondents prefer hybrid vehicles, outpacing petrol (30%) and EVs (21%),signaling a clear consumer shift towards transitional, fuel-efficient technologies. While EVs continue to face infrastructure and range challenges, hybrids offer a practical alternative, especially in semi-urban and rural markets.
State-level incentives, such as road tax waivers in certain states, have further boosted hybrid adoption. OEMs are responding strategically, with over 15 hybrid models launched in the past year and around 8 models lined up for launch by March 2026.
Urban consumers are redefining value in vehicle purchases. The survey shows that over 65% of respondents are willing to pay a 10–15% premium for high-end variants, with a significant portion open to stretching their budgets even further. This appetite for premiumisation is driven by rising disposable incomes, stable interest rates translating into seamless vehicle financing, and a desire for enhanced features and aesthetics.
Vehicles are increasingly seen as lifestyle statements, and OEMs are responding with differentiated trims, luxury interiors, and connected car features that cater to this aspirational mindset.
Safety and technology have become central to the purchase decision. For the first time, safety has overtaken price and mileage as the top consideration for buyers, cited by 34% of survey respondents. Regulatory mandates like six airbags, ABS, and Bharat NCAP crash ratings have elevated consumer awareness. Simultaneously, tech integration—ranging from infotainment systems to smart interfaces—is now a baseline expectation.
Consumers are actively comparing models based on their digital capabilities, and OEMs are embedding advanced tech even in mid-range variants. This reflects a broader lifestyle shift, where digital fluency and smart living are influencing purchase behaviour across categories.
The way consumers discover and buy vehicles is also changing. Digital platforms have become central to the customer journey, with social media, car apps, and automotive websites playing a key role in model discovery and comparison. The survey highlights that 52% of respondents use both online and offline channels before making a purchase, indicating a blended buying journey. While digital research drives initial interest, physical dealership visits remain essential for validation through test drives and in-person interactions. This hybrid behaviour demands an omnichannel strategy from OEMs, ensuring seamless integration between digital engagement and physical execution.
Financing continues to be a critical enabler of demand. With stable interest rates and rising disposable incomes, consumers are more confident about upgrading their vehicles. A majority prefer a mix of loans and self-funding, supported by easy processing and flexible repayment options. The availability of green car loans and EV-specific financing products is further supporting the shift toward sustainable mobility. In rural markets, digital lending platforms are enhancing accessibility, making vehicle ownership more inclusive.
Interestingly, alternative ownership models like leasing and subscriptions are gaining traction. While traditional ownership still dominates, 37% of consumers surveyed are actively considering flexible options that offer relief from upfront costs and long- term commitments. These models are particularly attractive to urban professionals and fleet users and align with the broader trend of mobility-as-a-service. OEMs and financial service providers have an opportunity to educate consumers, simplify onboarding, and bundle value-added services to make these models more mainstream.
Strategic implications for OEMs and stakeholders
The festive season is no longer just a tactical sales opportunity—it is a strategic lens into the future of India’s mobility landscape. To stay competitive and relevant, OEMs must act on several fronts:
- Product strategy: The revival of small cars and the rise of hybrids demand a recalibration of product portfolios. OEMs should invest in fuel-efficient, tech-integrated models that cater to both aspirational urban buyers and price- sensitive rural consumers. Entry-level vehicles must be reimagined with better safety and tech features to remain relevant. The survey’s indication of renewed interest in small cars post-GST reform reinforces the need for inclusive product planning.
- Digital engagement: With digital platforms driving discovery, OEMs must build robust content strategies across social media, automotive apps, and websites. Influencer marketing, virtual test drives, and interactive configurators can enhance visibility and trust. SEO optimisation and platform-specific campaigns will be key to capturing consumer attention. The survey’s finding that 35% of consumers discover new models via social media underscores the importance of digital-first strategies.
- Customer experience: The blended buying journey calls for seamless omnichannel experiences. OEMs and dealerships must ensure consistency across online and offline touchpoints—from digital research to in-person test drives. Transparent pricing, responsive service, and integrated CRM systems can help build lasting relationships. With 88% of respondents preferring to compare offers across dealerships, competitive differentiation at the point of sale is more critical than ever.
- Financing innovation: As affordability remains central, OEMs should collaborate with banks and fintechs to offer tailored financing solutions. Green loans, flexible tenures, and bundled packages (including insurance and maintenance) can enhance value perception and drive conversion. The survey’s insights into financing preferences highlight the need for accessible and customisable credit products.
- Ownership models: Subscription and leasing platforms must be scaled to meet the needs of digitally savvy, urban consumers. Offering customisable plans, easy upgrades, and bundled services will make these models more attractive. Educating consumers and simplifying digital onboarding will be critical to adoption. With 37% of respondents open to alternative ownership, this is a space ripe for innovation.
- Safety & tech integration: Safety and technology are no longer optional—they are expected. OEMs must embed advanced safety features and connected tech across all variants. Investing in software systems, over-the-air updates, and user experience design will differentiate brands in a competitive market. The survey’s emphasis on safety and tech as top purchase drivers makes this a strategic priority.
As festive demand reshapes India’s auto sector, it is no longer just a seasonal upswing—it is a reflection of deeper structural shifts in consumer behaviour and market dynamics. For OEMs and stakeholders, this moment presents a strategic opportunity to realign offerings, innovate across channels, and build for sustained growth in a rapidly evolving mobility landscape.
This article first appeared in the Autocar Professional on 19 October 2025.