Kitchen-based model helps food-tech start-ups grow business

"Scalability for these start-ups will not come with opening more kitchens. It is about making a customer come back and order more. This can be achieved only by maintaining quality and a delivery experience. The more a customer order and the more frequently the customer order is the process of the start-ups being more profitable."

Vidhya Shankar
Executive Director, Grant Thornton Bharat LLP

This article appeared in Business Standard on 21st December, 2016.