For more updates follow Grant Thornton Bharat on WhatsApp
The retail and e-commerce landscape is undergoing a seismic shift, driven by evolving consumer expectations, digital disruption, and the rapid rise of direct-to-consumer (D2C) and quick commerce models.
Today’s consumers demand seamless experiences, hyper-personalisation, and instant gratification, compelling brands to rethink their strategies and embrace agility. Businesses must navigate challenges such as rising customer acquisition costs, supply chain complexities, and the growing emphasis on sustainability. At the same time, trends like omnichannel retailing, AI-driven insights, and embedded finance are reshaping the industry. Our expertise enables businesses to capitalise on these opportunities by optimising digital integration, streamlining logistics, and building future-ready retail strategies. From enhancing last-mile delivery efficiency to leveraging data-driven personalisation, we empower clients to stay ahead in a fast-evolving market.
We help you reimagine retain and e-commerce business strategies, mitigate risks, and meet end-to-end requirements.
Elevate customer-centricity with offerings including digital transformation, data analytics, security and supply chain management.
Help companies explore, identify, and implement strategic choices that will sustain their businesses in the present while evolving them for the future.
Providing a fully integrated suite of strategic advisory services, we empower dynamic businesses to achieve growth. Leveraging our extensive experience and deep knowledge, we offer clients the insights and guidance necessary to reach their goals.
Strategy planning and implementation | Market assessments and competition landscaping | Business planning | Annual operating plan | Working capital optimisation | Supply chain/operations transformation
We support clients in managing and elevating their cybersecurity posture. Our specialisation lies in guiding clients through digital transformation using innovative technologies, valuable data insights, and efficient processes to unlock business value.
Cyber security | Finance transformation | Reconciliation automation
We specialise in delivering holistic solutions in governance, risk, and operations for consumer businesses. With expertise covering all facets of the value chain, we assist in process optimisation and the establishment of a resilient risk and governance framework tailored to your needs.
Corporate governance | Internal audit | IFC/SOX compliance | Forensics and investigation | ESG guidance | Standard operating procedures | Social media audit and analytics
We assess clients' sales function maturity to pinpoint high-impact, low-effort areas for intervention, optimising sales performance.
Revenue enhancement | Channel transformation | Customer experience (CX) transformation
Collaborating with dynamic organisations, we craft customised tax planning strategies tailored to their unique business structures. Our tax advisory services are specifically crafted to assist clients in comprehending and mitigating the tax challenges inherent in business operations.
Direct tax | Indirect tax | Government schemes
Our experienced cross-sector team is committed to helping you achieve strategic objectives, be it divestments, joint ventures, or key initiatives. With a global presence and local expertise, we leverage our network to connect with businesses and deliver maximum value for our clients.
Funding raising (equity and debt) | Mergers and acquisitions | JV assistance | Buy-side due diligence | Sell-side/vendor due diligence | Valuations
India’s retail sector seeks targeted GST reforms to ease ITC blockages, simplify compliance, and strengthen supply chains to unlock the next phase of consumption-led growth.
The Q3 2025 edition of Grant Thornton Bharat’s Financial Services Dealtracker analyses key deal trends across M&A, PE, IPOs, and QIPs. It explores investor sentiment, fintech-led innovation, and regulatory signals influencing capital flows in banking, NBFCs, insurance, and asset management.
The report outlines how businesses are aligning with investor expectations through integrated models, sustainable practices, and digital scalability.
A practical view of agentic AI across retail journeys, from customer engagement to supply chain operations.
We help brands align their digital efforts with business goals, customer expectations, and ethical standards.
