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“Overall, the (Covid-induced) crisis has given an opportunity (for the CV sector) to redesign business processes with extensive use of new emerging technologies and thus paves the way for innovation. As digital retailing witness growth, OEMs like Tata Motors, Ashok Leyland, etc., and their dealers will need to plan their strategy in stages for a seamless transformation.”   

- Saket Mehra, Partner, Grant Thornton Bharat

 

This article appeared in Business World on 20 May 2021. Also appeared in The Economic Times, ians live and sify.com.