Global Capability Centres (GCCs) have rapidly evolved from cost-saving units to strategic hubs driving innovation, digital transformation, and operational excellence. As global businesses look to optimise operations and tap into world-class talent, India has emerged as the preferred destination—offering access to skilled workforce, scalability, and cost advantages. 

At Grant Thornton Bharat, we understand the unique opportunities and challenges of establishing and managing GCCs in this dynamic landscape. From strategic planning and market entry to scaling and transformation, our comprehensive solutions help global organisations set up, manage, and future-proof their GCCs in India.

 

Grant Thornton Bharat is the trusted advisor for Global Capability Centres in India.

How can Grant Thornton Bharat help you

We support GCCs throughout their lifecycle, from setup to mature phase:

  • Market entry strategy: Assisting with location selection, cost-benefit analysis, and market feasibility assessment to ensure informed decision-making.

  • Entity structuring and compliance: Guiding legal setup, tax structuring, regulatory compliance, and securing STPI/SEZ approvals.

  • Talent acquisition and HR strategy: Enabling effective workforce planning, organisational design, and compensation structuring tailored to your business goals.

  • Infrastructure and operational setup: Establishing robust IT infrastructure and cybersecurity frameworks to support seamless operations.
  • Process optimisation and automation: Leveraging AI, RPA, bots, and cloud solutions to enhance operational efficiency.

  • Cost management and benchmarking: Enabling financial planning, cost rationalisation, and performance benchmarking against industry standards.

  • Regulatory and tax advisory: Supporting compliance, governance, transfer pricing, and tax optimisation strategies.

  • Programme and change management: Managing transitions through structured training, upskilling, and employee engagement initiatives.
  • Digital transformation and AI: Driving AI-enabled analytics, Web3 adoption, data command centres, and cloud optimisation.

  • Advanced risk and modelling: Assessing financial, treasury, market, and credit risks with advanced modelling techniques.

  • Sustainability: Embedding ESG initiatives, sustainability reporting, and crisis management frameworks.

  • Risk and resilience: Enhancing organisational resilience through data privacy measures, VAPT, and cyber governance.

Our Offerings

Change & Transition Management

Why Grant Thornton Bharat?

1.

Tailored and innovative approach

We design customised solutions aligned with the unique needs of Global Capability Centres (GCCs). By leveraging emerging technologies, we enhance operational efficiency and ensure GCCs stay ahead of industry trends through digital transformation.

2.

Our tech alliances

Benefit from over 70 strategic alliances with leading global technology providers including AWS, SAP, Oracle, Microsoft, ServiceNow, and Salesforce—helping you integrate cutting-edge solutions seamlessly into your GCC operations.

3.

Proven track record of delivery

Our strategies help reduce total cost of ownership through strategic offshoring, right-shoring, and smart resourcing models. We have a strong track record of delivering high-quality solutions while optimising costs across geographies.

4.

Industry expertise

We bring GCC-specific frameworks and best practices that accelerate time-to-value for technology investments. Our experience in managing complex, multi-vendor environments across industries ensures we address your unique challenges and compliance needs.

5.

Scalability and future-readiness

We enable rapid scaling of teams, infrastructure, and capabilities to support evolving business needs. Our commitment to future-proofing GCC operations with next-generation technologies ensures agility and long-term success.

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Draft Karnataka GCC Policy 2024-2029

Establishing GCCs is a strategic avenue that has gained momentum with MNCs, and India is considered a preferred destination.

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