A leading Indian private bank engaged us to conduct a regulator-directed intermediary audit across IT, cybersecurity, and digital payment areas to address critical compliance gaps.

The challenge

How can banks ensure full compliance in IT and cyber?

Following regulatory findings on IT governance, cybersecurity, and digital payments, the bank was mandated to undergo an external audit. The client needed an in-depth review across multiple risk domains to remediate gaps and build ongoing compliance.

How we helped

End-to-end audit across 13 critical domains

Grant Thornton Bharat leveraged its regulatory remediation expertise to design a holistic audit approach. Covering 13 domains — from Business Continuity and Cybersecurity to Vendor Risk Management and Ransomware Preparedness — we assessed both design and operating effectiveness of controls. Our customised recommendations addressed deficiencies while enabling process improvements aligned with regulatory guidelines and industry best practices.

The results

Stronger compliance and improved cyber resilience

The audit provided the bank with a robust remediation framework, enabling full compliance with regulatory requirements. It also strengthened governance, enhanced digital payment security, and improved preparedness against emerging cyber threats.

Our regulatory expertise embedded in our audit approach helps financial institutions not just mitigate their compliance risk but also helps strengthen Governance, Operations and IT resilience, enable pre-emptive Risk Management and build stakeholder trust.
Vernon Dcosta Partner, Financial Services - Risk

About our team

Our Regulatory Remediation solution is designed to help organisations achieve and maintain a fully compliant environment by systematically reviewing, assessing, and signing off on key risk areas, including Operational Risk, Fraud, Business Continuity, and Service Availability. We support clients across a wide range of domains, including Business Continuity, Capacity Management, Cyber Security, Customer Service, User Access Management, IT Vendor Risk Management, Preparedness to counter Cyber Ransomware Attacks and Compliance assessment amongst others, evaluating each areas for risk and impact, root cause analysis, and compliance status, with benchmarking against industry standards and best practices to identify actionable opportunities. Whether you're launching a new product or service or conducting a comprehensive review of your risk frameworks—such as RCSA SOPs or RCSAs—our experienced professionals are here to guide you toward achieving 100% regulatory compliance.