India's flourishing insurance industry is being propelled by a growing demand due to increased awareness regarding the significance of insurance, rising incomes, and innovative product offerings.

While the sector faces numerous challenges, including escalating healthcare costs, uncertain regulations, shifting consumer preferences, technological disruptions, intensified competition, and changing demographics, government initiatives, private sector engagement, and favourable policies will serve as catalysts for the industry's expansion. The upcoming trends in this sector emphasise growth, innovation, sustainability, and a commitment to societal well-being, positioning insurance not only as a financial safety net but also as a dynamic influencer in an ever-evolving landscape.

The Grant Thornton Bharat advantage

  • Industry insights
  • Sustainable development
  • Partnering for digital transformation
  • Industry insights
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    We have extensive experience within the insurance sector, equipping us with a deep understanding of market dynamics, product intricacies, and operational intricacies.
  • Sustainable development
    Sustainable development
    We transition from mere reporting to a value-centric approach, assisting in transforming sustainability into a viable business opportunity.
  • Partnering for digital transformation
    Partnering for digital transformation
    Our technology solutions enhance operational efficiency, customer experiences, and overall efficiency.

Our solutions

  • Our solutions

    Regulatory compliance

    Leveraging our expertise, strong regulatory affiliations, and extensive work on regulatory frameworks and guidelines, we can assist your organisation in cultivating a culture of compliance. Through our compliance solutions, we focus on regulatory reporting reviews, regulatory compliance evaluations, and dashboard development.

  • Our solutions

    Governance services

    Our services encompass a broad spectrum of comprehensive governance solutions, including internal audits, process assessments, development and assessment of internal control over financial reporting (ICOFR) and internal financial controls (IFC), SOX audits, standard operating procedure (SOP) development, as well as specialised risk management reviews that concentrate on enterprise risk management (ERM), model validation, risk control self-assessment (RCSA) development and assessments, and risk analytics.

  • Our solutions

    Actuarial and risk solutions

    Our actuarial solutions cover life insurance, non-life insurance, pensions, and investments, to support your risk management, pricing optimisation, and decision-making requirements. Our offerings encompass pricing & reserving, product & system development, modeling & valuation, IFRS 17 modelling, measurement of impairment of financial assets, regulatory filings and reporting, and validation of risk management frameworks.

  • Our solutions

    Finance transformation

    Delivering finance-related services and transformative change, we specialise in enterprise performance management (EPM) solutions, encompassing planning, budgeting, and consolidation. Our expertise extends to cost optimisation services. We also provide EUC solutions, emphasising governance and remediation for a comprehensive approach.

  • Our solutions

    Transformation management office

    As industries undergo significant market shifts, organisations pursuing large-scale transformations prioritise success through a transformative approach. Emphasising clear vision, integrated strategies, and value-centric execution, our transformation office provides a comprehensive framework from initial strategy development to seamless technology implementation.

  • Our solutions

    Prevention / investigation of front running and market abuse

    We conduct forensic review of equity, derivative and debt trades on 15+ fraud parameters to identify potential cases of front running and insider trading within the investment function. For cases where triggers are identified, enhanced investigation is carried out.

  • Our solutions

    Fraud analytics

    We conduct advanced analytics on high-risk areas susceptible to fraud by utilising over 100+ industry-specific fraud indicators. Subsequently, deploying enhanced investigation procedures in response to triggers identified during the analytics process.

Global transformation for a leading insurance and risk management company

Problem Statement
The client initiated a global transformation programme and sought assistance in deploying specialised resources to handle specific roles such as project management, data analysis, business analysis, PMO, etc.
Our solution
1) Grant Thornton Bharat deployed a dedicated team to activate multiple channels for sourcing quality resources (within the practice, other practices within the firm and outside the firm). 2) With a thorough understanding of the requirements, the team was able to assess and shortlist the best fit resources for the client’s requirements.
Impact
We were able to deploy 9 resources within 9 months on the engagement and the client shared further roles to be serviced, indicating future growth potential.

Risk Management transformation for a health insurance company

Problem statement
A prominent standalone health insurance company embarked on a risk management transformation journey and sought our support in deploying specialised resources.
Our solution
We formulated Risk and Control Self-Assessment (RCSA) for 23 business functions. Our experts also conducted thorough walk-throughs with process owners to identify risks and understand existing control mitigants. Utilising a risk assessment matrix, we systematically rated the design and effectiveness of controls, aligning with the client's requirements.
Impact
Our strategic approach enhanced the client's comprehension of potential risks and their organisational impact. By instilling industry best practices throughout processes, the RCSA revealed control weaknesses, prompting improvements that streamlined operations and mitigated the risk of errors or disruptions.

Actuarial pricing review for a leading general insurance company

The challenge
The project involved reviewing the actuarial pricing of two general insurance products. One product was selected due to its unfavorable loss ratios, while the other was a flagship product. The primary request was to perform a comprehensive actuarial pricing review of the chosen products.
Our solution
In response to the identified shortcomings, our recommendation was to revamp the pricing model, particularly for the product with poor loss ratios. We proposed implementing a more robust audit trail mechanism to track changes, introducing stringent data validation processes to enhance model integrity, and incorporating graphical representations for better visualization and transparency in the pricing selections.
Impact
By addressing the issues in the pricing model for the product with unfavorable loss ratios, the company could transform it into a profitable product. The overall revamping of the pricing model aimed to create a foolproof system, enhancing the acceptability of the flagship product in the market.

Meet our leaders

Ajith Thambi

Bengaluru

+91 80 4243 0700

Keyur Dave

Mumbai

+91 22 6626 2600

Ramkumar S

Mumbai

+91 22 6626 2600