“The question is whether the ecosystem is safe, and secondly, whether users are aware/educated to take all the necessary precautions. A vast majority does not know about digital payments and therefore are vulnerable to fraud. Fraud risks to the m-commerce industry can be classified into three major categories---people, processes and technology.”

Samir Paranjpe
Partner, Grant Thornton India LLP

This article apeared in My Digital FC on 02nd December, 2016.