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            “Scaling up remains a challenge for restaurant brands given the high rentals in the metro cities. Also, competition in the space is very high with new restaurants and new formats coming up frequently. Hence brands find it very difficult to build a loyal customer base that can provide repeat business.”

            Dhanraj Bhagat
            Partner, Grant Thornton India LLP

            This article apeared in Live Mint on 13th September, 2016.

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